Desktop Support Analyst/ 2nd Line Support
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| Job Type | Permanent |
| Location | City of London |
| Area | City of London, UKDocklands, UKWest End, UKGreater London, UK |
| Sector | Information Technology - Support |
| Salary | £40,000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Business Services |
| Telephone | 01273808822 |
| Job Ref | 37208 |
- Description
We are currently working with a top professional services firm based in central London who are looking to find a highly motivated Desktop Support Analyst. You will be responsible for providing a range of remote and deskside support to all users, across both software and hardware related issues.
Essential technical requirements:
Dell Laptop/Desktop knowledge
Windows 10
Windows Server 2019
Microsoft Exchange Online (Office 365)
Active Directory
Networking experience (basic knowledge of TCP/IP topologies)
Supporting mobile devices (Apple and Android OS) and Intune MDM platform
Essential skills and experience:
Experience of working in a small environment of 500 users or less
Experience of working in a professional services firm (ideally financial services)
Good communication and customer service skills
Ability to work well under pressure with good problem solving skills
Desire to learn continually and to improve technical skills
Organisation and self-motivation
Our client will only consider candidates who have previous experience working in professional services.