Service Desk Analyst - 6m FTC
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| Job Type | Fixed-Term Contract |
| Location | Central London (WFH initially) |
| Area | City of London, UKDocklands, UKWest End, UKGreater London, UKBrighton, UKCrawley, UKChelmsford, UKColchester, UKWatford, UKBerkshire, UKBuckinghamshire, UKReading, UK |
| Sector | Information Technology - Support |
| Salary | £28-£30,000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Business Services |
| Telephone | 01273808822 |
| Job Ref | 37154 |
| Job Views | 532 |
- Description
We are currently working with an international law firm based in central London who are looking to find a highly motivated service desk analyst.
You will be responsible for providing a range of 1st line remote support to end users, across both software and hardware related issues. This role will be working 100% from home.Essential technical requirements:
- In-Depth Knowledge of Office 2013/16 (Excel, Word, Outlook).
- Windows 7/10
- Microsoft Active Directory administration.
- Ticketing System experience e.g. ServiceNow, Tikit, Remedy
Essential skills and experience:
- A minimum of 1 years' experience preferably within a professional services environment.
- Experience of working in a busy environment supporting over 1,000 users.
- Experience in an ITIL based environment.
- Great communication skills.
- Exceptional telephone manner.