Service Desk Analyst - 6m FTC

2020-09-17 10:12:502020-10-31 Picture More
Job Type Fixed-Term Contract
Location Central London (WFH initially)
Area City of London, UKDocklands, UKWest End, UKGreater London, UKBrighton, UKCrawley, UKChelmsford, UKColchester, UKWatford, UKBerkshire, UKBuckinghamshire, UKReading, UK City of London UK Central London (WFH initially)
Sector Information Technology - Support
Salary £28-£30,000
Currency GBP
Start Date ASAP
Advertiser Business Services
Telephone 01273808822
Job Ref 37154
Job Views 431

We are currently working with an international law firm based in central London who are looking to find a highly motivated service desk analyst. 

You will be responsible for providing a range of 1st line remote support to end users, across both software and hardware related issues. This role will be working 100% from home. 


Essential technical requirements: 

  • In-Depth Knowledge of Office 2013/16 (Excel, Word, Outlook). 
  • Windows 7/10 
  • Microsoft Active Directory administration. 
  • Ticketing System experience e.g. ServiceNowTikit, Remedy 


Essential skills and experience: 

  • A minimum of 1 years' experience preferably within a professional services environment. 
  • Experience of working in a busy environment supporting over 1,000 users. 
  • Experience in an ITIL based environment. 
  • Great communication skills. 
  • Exceptional telephone manner. 
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