IT Service Desk Analyst


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https://www.picturemore.co.uk/job-search/1504-it-service-desk-analyst/support/city-of-london/job2026-01-13 10:44:181970-01-01 Picture More
Job Type Permanent
Location London
Area City of London, UK City of London UK London
Sector Information Technology - Support
Salary £34,000
Currency GBP
Start Date
Advertiser Business Services
Job Ref 46562
Description

IT Service Desk Analyst – Global Law Firm


Are you an IT Service Desk professional looking for better work-life balance with a flexible firm that offers hybrid working? If you enjoy providing great support in a professional, fast-paced environment, this could be a fantastic opportunity.


Our client is a leading global law firm with a strong focus on people, technology and collaboration. You’ll join a supportive IT team delivering high-quality service to users across the business.


What’s in it for you?
 • Salary up to £34,000
 • Competitive benefits package
 • Hybrid working – 50% home / 50% office
 • Exposure to a global professional services environment


The Role
You’ll act as the first point of contact for IT support, providing remote and desk-side assistance, owning issues through to resolution and ensuring users receive an excellent service.


What we’re looking for:
 • Previous IT Service Desk / IT Helpdesk experience in a law firm or professional service environment
 • Experience supporting Microsoft applications and end-user hardware
 • Strong troubleshooting skills and a customer-focused approach
 • Confident communicator, comfortable in a professional environment


Interested?
Click Apply to find out more!


 

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