IT Service Desk Analyst
| Job Type | Permanent |
| Location | London |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £34,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 46562 |
- Description
IT Service Desk Analyst – Global Law Firm
Are you an IT Service Desk professional looking for better work-life balance with a flexible firm that offers hybrid working? If you enjoy providing great support in a professional, fast-paced environment, this could be a fantastic opportunity.
Our client is a leading global law firm with a strong focus on people, technology and collaboration. You’ll join a supportive IT team delivering high-quality service to users across the business.
What’s in it for you?
• Salary up to £34,000
• Competitive benefits package
• Hybrid working – 50% home / 50% office
• Exposure to a global professional services environment
The Role
You’ll act as the first point of contact for IT support, providing remote and desk-side assistance, owning issues through to resolution and ensuring users receive an excellent service.
What we’re looking for:
• Previous IT Service Desk / IT Helpdesk experience in a law firm or professional service environment
• Experience supporting Microsoft applications and end-user hardware
• Strong troubleshooting skills and a customer-focused approach
• Confident communicator, comfortable in a professional environment
Interested?
Click Apply to find out more!