IT Support Analyst
| Job Type | Permanent |
| Location | London |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £35,000 |
| Currency | GBP |
| Start Date | asap |
| Advertiser | Business Services |
| Job Ref | 46760 |
- Description
Are you looking to build your IT support career in a professional services environment?
We’re recruiting on behalf of our client, a US-headquartered international law firm, for a Technology Support Specialist to join their London office. This is an entry-level, office-based role offering hands-on exposure to helpdesk, deskside, and meeting room support in a structured, professional setting.
The role:
• Permanent position, salary up to £35,000
• London based (Temple / Blackfriars area)
• 5 days per week in the office during probation, then 4 days office / 1 day WFH
• 9am–6pm shifts on a rota basis
You’ll provide 1st and 2nd line support, combining helpdesk ticket resolution with in-person deskside support, floor walking, and meeting room / hybrid VC setup. You’ll work closely with end users and play an active role in maintaining a high standard of IT service across the office.
- Experience
About you:
• Minimum 12 months’ commercial IT support experience
• Confident supporting users face-to-face in a professional office
• Strong communication skills and a service-focused approach
• Experience supporting Windows and Microsoft 365 in a ticketed environment
Why this role:
This is a strong opportunity for someone early in their IT career to gain broad exposure across helpdesk, deskside, and meeting room technology while supporting users in a legal environment.
Ready to take the next step in your IT career? Apply now and join a team where your skills and professionalism make a real impact.