IT Service Desk Analyst
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| Job Type | Contract |
| Location | London |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £250 per day |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 46265 |
- Description
IT Service Desk Analyst – 3 Month Contract (£250/day, inside IR35)
Looking for a short-term IT challenge supporting a busy legal environment?
What you’ll do:
• Provide 1st/2nd line support via phone, remote tools, and desk-side visits
• Resolve user issues efficiently, escalating only when necessary
• Set up new users, devices, and access rights
• Run IT inductions and create user guidance
• Support ad-hoc projects and improve support processes
The offer:
• Circa £250/day (inside IR35)
• 3 days in the office / 2 days WFH
• 3-month contract, late Jan / early Feb start
What you’ll need:
• Experience in a similar IT support role in the legal sector
• Strong knowledge of Windows 10/11, Office 365 (Teams, Exchange, Intune)
• Familiarity with iManage, BigHand, or Aderant a plus
• Microsoft Active Directory & Azure AD experience
• Experience supporting hardware and AV/meeting rooms
• Excellent communication skills and a customer-focused mindset
Apply Now!