Information Centre Manager

2020-11-05 16:48:482020-12-24 Picture More
Job Type Permanent
Location Liverpool
Area Manchester, UKNewcastle, UKLeeds, UKLiverpool, UK Manchester UK Liverpool
Sector Information Technology - SupportInformation Technology - ManagementInformation Technology - Service Delivery
Salary £52,000
Currency GBP
Start Date ASAP
Advertiser Business Services
Telephone 01273808822
Job Ref 37128
Job Views 139
My client, a top law firm based in Liverpool, are looking for an Information Centre Manager to join the firm on a permanent basis.

Why work for the firm?
  • Work 3 days a week from home (after pandemic)
  • Fantastic opportunity to internally progress within the firm
  • Competitive benefits package
  • You will be joining a very friendly and sociable team!
This role reports into the Head of Knowledge and Information Centre and holds responsibility for managing the Information Centre function, managing a team of four, including one team member based in the London office.
The Information Centre Manager will run the day-to-day operations of the team to provide seamless access to knowledge and information resources and a proactive and tailored research service.
This role requires strong communication and interpersonal skills to provide effective services to the firm and to ensure the practice areas are fully supported.

Oversee the delivery of:
  • Pro-active and reactive research to provide client and market intelligence to the firm
  • Detailed profiles and reports to support fee earners and business development
  • Quick turnaround of legal and business enquires
  • Trend reporting, proactive analysis and assessment of research topics
  • Strategic client SWOT trending opportunities
  • Business analytic tracking for sectors

Responsibilities include:
  • Manage and develop Information Centre team to provide a proactive and client driven service to the firm
  • Develop and maintain delivery methods and procedures that enable and encourage optimum performance of people and other resources
  • Provide regular team highlight / activity reporting to head of KIC
  • Support the delivery of enhancing client data to provide robust client and sector financials
  • Manage, under Head of Department, KIC practice area and business services budgets, reporting, planning and organising expenditure
  • Provide clear budget summaries with commentary for new financial year and reforecast
  • Analyse and make recommendations on international recharge for international licences
  • Manage procurement and renewal process of new and existing resources, including providing ROI reports, supporting negotiations, making recommendations and reviewing contract changes in line with the firm's procurement process
  • Oversee procurement of hard copy materials including books, loose-leaf's and journal subscriptions

If interested in hearing more about the role, please apply!
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