Information Centre Manager
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| Job Type | Permanent |
| Location | Liverpool |
| Area | Manchester, UKNewcastle, UKLeeds, UKLiverpool, UK |
| Sector | Information Technology - SupportInformation Technology - ManagementInformation Technology - Service Delivery |
| Salary | £52,000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Business Services |
| Telephone | 01273808822 |
| Job Ref | 37128 |
- Description
- My client, a top law firm based in Liverpool, are looking for an Information Centre Manager to join the firm on a permanent basis.
Why work for the firm?
Work 3 days a week from home (after pandemic)
Fantastic opportunity to internally progress within the firm
Competitive benefits package
You will be joining a very friendly and sociable team!
This role reports into the Head of Knowledge and Information Centre and holds responsibility for managing the Information Centre function, managing a team of four, including one team member based in the London office.
The Information Centre Manager will run the day-to-day operations of the team to provide seamless access to knowledge and information resources and a proactive and tailored research service.
This role requires strong communication and interpersonal skills to provide effective services to the firm and to ensure the practice areas are fully supported.
Oversee the delivery of:
Pro-active and reactive research to provide client and market intelligence to the firm
Detailed profiles and reports to support fee earners and business development
Quick turnaround of legal and business enquires
Trend reporting, proactive analysis and assessment of research topics
Strategic client SWOT trending opportunities
Business analytic tracking for sectors
Responsibilities include:
Manage and develop Information Centre team to provide a proactive and client driven service to the firm
Develop and maintain delivery methods and procedures that enable and encourage optimum performance of people and other resources
Provide regular team highlight / activity reporting to head of KIC
Support the delivery of enhancing client data to provide robust client and sector financials
Manage, under Head of Department, KIC practice area and business services budgets, reporting, planning and organising expenditure
Provide clear budget summaries with commentary for new financial year and reforecast
Analyse and make recommendations on international recharge for international licences
Manage procurement and renewal process of new and existing resources, including providing ROI reports, supporting negotiations, making recommendations and reviewing contract changes in line with the firm's procurement process
Oversee procurement of hard copy materials including books, loose-leaf's and journal subscriptions
If interested in hearing more about the role, please apply!