IT Service Desk Analyst (6 month FTC)
| Job Type | Fixed-Term Contract |
| Location | Liverpool Street |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £40,000 - £52,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 41629 |
- Description
IT Service Desk Analyst (6 month fixed-term contract)
Law firm - London
6 month FTC paying £40k - £52k
Are you a Service Desk Analyst with law firm experience looking for a new role? Are you available immediately?
In this challenging but rewarding position at a global law firm in the city, you will be providing a high level of 1st line support to end users predominantly over the phone and via email. If you enjoy a fast-paced and collaborative environment, then this position could be for you!
Your responsibilities:
Being the first point of contact for all IT-related support and providing remote technical support for computer applications and hardware.
- 1st line service desk support
- Legal specific applications e.g. iManage, Filesite, Worksite, Netdocs
- Office 365
- Windows 10/11
- Active Directory
- Exchange
- Hardware
Your skills:
- You must have experience of working as an IT Support Analyst at a law firm
- You must have experience using/supporting document management systems
- Excellent communication skills and a good understanding of working in a high pressured environment
This position will be based full time onsite in the office during probation, then down to 4 days onsite and 1 day working from home.
If this sounds of interest, hit APPLY now!
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.