Desktop Support Analyst/ 2nd Line Support
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| Job Type | Permanent |
| Location | City of London |
| Area | City of London, UKDocklands, UKWest End, UKGreater London, UK |
| Sector | Information Technology - Support |
| Salary | £40,000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Business Services |
| Telephone | 01273808822 |
| Job Ref | 37208 |
| Job Views | 480 |
- Description
We are currently working with a top professional services firm based in central London who are looking to find a highly motivated Desktop Support Analyst. You will be responsible for providing a range of remote and deskside support to all users, across both software and hardware related issues.
Essential technical requirements:
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Dell Laptop/Desktop knowledge
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Windows 10
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Windows Server 2019
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Microsoft Exchange Online (Office 365)
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Active Directory
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Networking experience (basic knowledge of TCP/IP topologies)
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Supporting mobile devices (Apple and Android OS) and Intune MDM platform
Essential skills and experience:
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Experience of working in a small environment of 500 users or less
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Experience of working in a professional services firm (ideally financial services)
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Good communication and customer service skills
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Ability to work well under pressure with good problem solving skills
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Desire to learn continually and to improve technical skills
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Organisation and self-motivation
Our client will only consider candidates who have previous experience working in professional services.
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