Service Desk Analyst


This job does not exist anymore.

Try running a new search or browse our vacancies.

Or fill in the form below to receive job alerts.

Description
Service Desk Analyst
Location - Peterborough
Salary - £22,000 per annum

About the role
Picture More are delighted to be working with a global real estate company, who are searching for an IT Service Desk Analyst to support users throughout the different tiers of the business. In this 1st line role, you will be responding to phone and email queries, as well as face-to-face enquiries.

Technical Experience Required:
  • Ability to support users on MS Office – ideally MS Office 2013
  • Knowledge of working with Active Directory – ideally for user administration/creation
  • Knowledge of supporting MS Exchange
  • Ability to use a ticketing system – ideally Service Now
Person Specification
·Ability to deliver a high level of customer service
·Confidence to work within a fast paced and busy service desk
·Ability to communicate clearly with an excellent telephone manner
·Highly motivated to develop and grow within extremely busy team

Desirable Skills
·Knowledge of working within an ITIL environment
·Previous experience of working within a global organisation

About the company
Our client is a large real estate company whose headquarters is located in London but with offices all over the UK. This position will be based at offices in Peterborough, Cambridgeshire.
Keywords
SectorClear
AreaClear
Job TypeClear
SalaryClear
Sign in
Register
Similar Jobs
  • Software Developer
    UK, London, City
    Information Technology
    £70,000 - £80,000

    Are you passionate about solving challenges? A multiple award winning client are looking for an exceptional Software Developer who shares the same commitment to excellence as they do, and who wants to work in unison to solve complex challenges on behalf of their financial clients. Outline...
  • Technical Architect/ Infrastructure Architect
    UK, London, City
    Information Technology
    80k-100k

    Technical Architect/ Infrastructure Architect Permanent, £80k - 100k - London. Picture More have been engaged to recruit on behalf of a global accountancy firm who are seeking a Technical Architect to join them on a permanent basis. The Role: As the Technical Architect, you will be report...
  • Network Engineer
    UK, London, City
    Information Technology
    60k-66k

    A fantastic opportunity has arisen for a Network Engineer - mix of support and projects (80:20). The Network Engineer reports to the EMEA Network Manager and is a 9 month contract to backfill the team during heavy project load with the possibility of an extension. Skills and Experience Required ...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No

More Details