Service Desk Analyst
| Job Type | Permanent |
| Location | Liverpool |
| Area | Liverpool, UK |
| Sector | Information Technology - Support |
| Salary | £22,000 - £25,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 38866 |
| Job Views | 62 |
- Description
IT Service Desk Analyst
Are you an IT Service Desk Analyst looking for a new challenge?
Are you seeking a permanent IT opportunity offering excellent training?
In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems.
Are you looking for a great work/life balance?
Hybrid working is on offer at this forward-thinking firm, offering you the chance to work from home 2 days per week!
Your responsibilities:
Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:
- Office 365
- Microsoft Teams
- Windows 10
- Active Directory
- Exchange
- iManage
Your skills:
- 1 – 3 years’ experience within an IT Service Desk or phone-based customer service role
- Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
- Excellent communication skills and a good understanding of working in a high pressure environment.
Monday to Friday, 9.30am-5.30pm shift
If this sounds of interest, hit APPLY now!
- Experience
- Qualifications