Deskside Support Analyst
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| Job Type | Permanent |
| Location | London |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £45,000-£48,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Telephone | 01273 808822 |
| Job Ref | 38304 |
| Job Views | 277 |
- Description
Deskside Support Analyst
We are currently working with a leading global law firm based in central London who are seeking a highly motivated technical support specialist to join their team. You will be responsible for providing 2nd line/deskside support for all technology systems and mobile applications.
Responsibilities:
- Provide 2nd line technical support, ensuring all issues are documented and resolved.
- Work with the team to manage all local hardware assets and assist with hardware upgrades and tracking
- Provide support for audio visual/video conference meetings and events
Essential Skills and experience:
- At least 3 years’ experience in a desk-side support role within a law or professional services firm.
- Proficient in Microsoft Office products.
- Strong knowledge of hardware, printers and laptops.
- Strong customer service skills and the ability to work well under pressure.
Location – 5 days onsite (Central London)
This role may suit candidates, who hold the following job titles: Desktop Engineer, IT Support Analyst, Deskside Analyst, 2nd Line Engineer, 2nd Line Analyst, End user Support Analyst
Environment: Office 365, Windows 10, AD, Azure, ITIL framework
If this sounds of interest hit ‘APPLY’ now.