Application Support Specialist
| Job Type | Contract |
| Location | London, Finsbury Circus |
| Area | City of London, UKDocklands, UKWest End, UKGreater London, UK |
| Sector | Information Technology - SupportInformation Technology - InfrastructureInformation Technology - Testing |
| Salary | £290 Per Day |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 38867 |
| Job Views | 94 |
- Description
IT Application Support Specialist
- London, Finsbury Circus
- Day Rate Contract: £290 Per Day outside IR35
- OUTSIDE IR35!
- 6 Month Contract
- 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
- Hybrid working (60:40)
- Team Size: Team of 4 on a shift Rota
Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.
- Experience
Your Responsibilities
- As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
- Maintain, update, and configure applications to ensure seamless operation.
- Collaborate with your team and external partners to resolve technical issues.
- Offer top-notch customer service, managing incidents and escalations efficiently.
- Conduct testing on new and existing systems to ensure integrity and robustness.
- Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
- Uphold ITIL framework guidelines to maintain high standards in service delivery.
What We're Looking For
- Strong communication skills (verbal and written).
- Ability to work in a team environment and manage tasks independently.
- Excellent time management and multi-tasking skills.
- Logical thinking, reliability, and determination.
- Experience in delivering high-quality customer service and collaborating in a small team.
How to Apply
To apply for this position, please submit your CV and cover letter.
We look forward to receiving your application.- Qualifications
Essential Skills
- ITIL (must-have)
- Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
- ServiceNow (for incident management)
- Azure Virtual Desktop (AVD)
- Microsoft Dynamics 365 (D365)
- Office 365 Suite
- Bespoke Application Support